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Terms & Conditions

Home Terms & Conditions

Welcome to Zeniva Naturals. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Us

This website is operated by Zeniva Naturals. Throughout the site, the terms "we", "us", and "our" refer to Zeniva Naturals. By visiting our website and/or purchasing products from us, you agree to comply with these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.

3. Products & Services

Zeniva Naturals offers wellness and nutraceutical products for general health and lifestyle support. We reserve the right to:

  • Modify product pricing at any time.
  • Discontinue products without prior notice.
  • Limit quantities purchased per customer.
  • Refuse service or orders at our discretion.

4. Health Disclaimer

The information available on this website is provided for educational and informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any dietary supplement, especially if:

  • Pregnant or breastfeeding
  • Taking medication
  • Under medical supervision
  • Having any pre-existing health condition

Individual results may vary.

5. Product Usage

Customers must use products strictly according to the instructions provided on the packaging. Zeniva Naturals shall not be responsible for:

  • Improper use of products
  • Excessive consumption
  • Failure to follow product instructions
  • Allergic reactions to ingredients

Customers are encouraged to review ingredient information before use.

6. Orders & Payments

By placing an order, you agree that all information provided is accurate, payment details are valid, and orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or incomplete customer information.

7. Shipping & Delivery

Delivery timelines displayed on the website are estimated and may vary depending on location, courier service, weather conditions, public holidays, or operational disruptions. Zeniva Naturals is not liable for delays caused by third-party logistics providers.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy available on the website. Please review the Refund Policy before making a purchase.

9. Intellectual Property

All content on this website, including logos, product images, packaging designs, graphics, text, videos, and brand assets are the exclusive property of Zeniva Naturals and are protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to use the website for unlawful activities, upload malicious software, attempt unauthorized access, copy or misuse website content, or interfere with website functionality.

11. Limitation of Liability

To the maximum extent permitted by law, Zeniva Naturals shall not be liable for indirect damages, consequential losses, loss of profits, loss of data, or product misuse by customers. Our total liability shall not exceed the amount paid for the product purchased.

12. Privacy

Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in our Privacy Policy.

13. Third-Party Links

The website may contain links to third-party websites for customer convenience. Zeniva Naturals does not control or endorse such websites and is not responsible for their content or practices.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with the revised effective date.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts having jurisdiction in Patna, Bihar, India.

16. Contact Information

Zeniva Naturals
Website: www.zenivanaturals.com
Email: info@zenivanaturals.com
Phone: +91 7903900319